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In Business since 1996
Our original company - Gryphon Publishing Group began operations in the refill business in 1996. At that time there were very few companies online - and even fewer in the refill and printer supply business. We were one of very few at the time to take this business global rather than our own community. Although we continue to service our community, we now do approx. 80% of our business outside of our local market. We incorporated into iMAGNAN Corp. in the fall of 1998 and continue to run a variety of domains as dba's under the parent company of iMAGNAN.
Pioneers
Because we have been around for so long many other companies who have sprouted online have used our materials. It will be no coincidence that you will see the same FAQ's, refill tips, troubleshooting and general info repeated over and over. Add copy and copyright laws are very loose online and it isn't worth the trouble to go after little businesses who run out of their basement. We just hope that our customers, and potential customers will be able to determine who is a qualitative company dedicated to service and product quality.
Open 24 hours a day, 365 days a year
A visit to our site means instant access to all your inkjet printing needs, and we guarantee you'll get the best quality product at the best prices all of the time. Although we all are all about great quality and fantastic savings, you can also count on a wealth of information, great prices and easy ordering.
We're as serious about great prices and quality as we are about service. We realize many of you are new to refilling or using compatible or recycled cartridges. We understand, and even though our refill kits come with complete instructions, and our cartridges and kits with complete guarantees, we offer unlimited free tech support via e-mail 24 hours a day.
We strive to help people all over the world refill their cartridges and be introduced to the world of already tested and recycled cartridges. Even with OEM (original) cartridges there can be issues, and that is why we have guarantees . There are also times when people cannot refill for whatever reason. Read our refill product policy
We have a some quick answers to a number of the most Frequently Asked Questions about security, shipping, returns, refilling and more. You can also check out our customer TESTIMONIALS, or our customer service page and lots more for more info.
How to reach us
E-mail: (broken up to avoid bots) i n f o @imagnan.com
Phone:
Questions/Information: 613-234-9801
Ordering (9am-4pm EST): 1-888-827-3345
Fax: (613) 230-8357
Physical Office Address:
Please call 613-234-9801
Mailing Address:
99 Fifth Avenue, Suite 191
Ottawa, Ontario, Canada
K1S 5P5
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